Prices

Executive Assistance offers a three tiered pricing structure. All prices are quoted in Canadian funds. A 25% deposit is required prior to commencement of project. There may be an additional charge for last minute projects or evening/weekend service. Payment is required in full prior to the delivery of finished project. There are no refunds on domain name registration charges, website hosting, search engine registration or retainers.  Prices are subject to change.

Hourly rate:

Clients will be billed $40.00 per hour for general and ongoing administrative support. Other specialized services, such as website maintenance, graphic design etc. will be billed at $50 per hour.  Invoices and detailed time sheets will be provided to clients electronically. Billing will be calculated in 15 minute increments. Clients will also be “charged-back” all stationery and incidental costs such as printing, photocopies, faxes and long-distance telephone calls.  Concierge Services are billed at $50.00, in 1/2 hour increments.

Special Projects:

Quotations for special projects will be provided based on the estimated time and the complexity of the project. All incidental costs associated with the project will be included in the estimate. Pricing will be based on the actual time and costs incurred. For your FREE QUOTATION email us.

Monthly Retainers

Many of our clients who use our services on an ongoing basis have inquired about special rates and we have come up with the following plans:

The Bronze Plan

For clients who use 20+ hours of our services per month, we offer 5% off our regular rate.

20 hours x $40.00 = $800.00 - $40.00 (5%) = $760.00 per month
(Additional hours are also billed at the special rate.)

The Silver Plan

For clients who use 40+ hours of our services per month, we offer 10% off our regular rate.

40 hours x $40.00 = $1,600.00 - $160.00 (10%) = $1,440.00 per month

The Gold Plan

For clients who use 60+ hours of our services per month, we offer 15% off our regular rate.

60 hours x $40.00 = $2,400.00 - $360.00 (15%) = $2,040.00 per month

All of the above packages are retainer programs and are therefore paid up-front. Left-over hours, as a rule, may not be carried over.  Exceptions may be negotiated.  Any hours over and above the purchased package will be billed at the discounted rate.

A la carte:

Executive Assistance offers a general document “menu” with standard pricing for letters, faxes, photocopies, resumes, etc.

Payment

We accept payment by cheque, certified cheque, money order or MasterCard and Visa.

Payment Policy

• Hourly rates are billed in 15 minute increments.

• A signed contract, outlining the details of the project, will be required before beginning work.

• A $40.00 minimum fee is charged on all projects.

• A 25% deposit is required on all project plan assignments prior to work being started.

• We reserve the right to add a 25% surcharge to all projects requiring "Rush" service.

• We reserve the right to add a 25% surcharge to all projects requiring evening and weekend service.

• Monthly retainer invoices are emailed two weeks prior to the first of the month and are due and payable prior to the first of the month.

• Regular invoices are emailed on the first of the month and are payable upon receipt.

• Unused retainer fees are non-refundable; however, we will gladly provide additional services, within the month to cover the unused amount.

• There are no refunds for domain name registration, website hosting or search engine submission charges.

• Payment is due in full prior to delivery of finished project for work performed under the Hourly or Project Plans.

• There will be a $25.00 service fee for any returned checks.

• We accept payments in the form of business cheques, cashier's cheques and money orders.

• Payment can also be made online with Visa or MasterCard.

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